Contact

Get in touch with your local NZ bridal designer label

Contact Jessica Couture for questions on our elegant wedding collections or bridal wardrobe advice. We understand how planning a wedding can easily become overwhelming. Our friendly and knowledgeable wedding fashion specialists are ready to help you.

For all enquiries in regards to becoming a Jessica Couture retailer please email hello@jessicacoutures.com.

FAQ

Where to shop

WHERE CAN I TRY ON JESSICA COUTURE DRESSES?

We have Jessica Couture Flagship Boutique in Auckland as well as stockists worldwide who carry Jessica Couture samples. You can find your nearest stockist here or book an appointment at Jessica Couture Flagship Boutique here.

WHICH SAMPLES DOES THE JESSICA COUTURE FLAGSHIP BOUTIQUE OR
STOCKIST CARRY?

In our Jessica Couture Flagship Boutique, we carry samples of our entire current collection of designs, which you can view here. As all our stockists manage their own stock, please reach out to your nearest stockist to confirm which Jessica Couture designs they have available to try in their boutique.

Bridal Appointment

HOW DO I BOOK AN APPOINTMENT?

You can book an appointment at our Flagship Boutique in Auckland here. To book an appointment with one of our stockists, please reach out to them directly.

WHAT TYPE OF BRIDAL CONSULTATIONS ARE OFFERED AT THE FLAGSHIP
STORE?

A full Bridal Gown Consultation, will cost a Standard fee of $50. The consultation will last one hour on Saturdays and up to 1.5 hours on a weekday. To guide you through the collection and ensure availability of our consultants and fitting rooms you will need to make an appointment.

Atelier Consultation: You will be served chilly bubbly with a cheese platter. A professional consultant will tend to every dress to be tried on and assist the bride with advice on what works for her and what she should avoid. The finished look will be created with your favourite dresses accessorized with veils and jewellery. We will assist you and try on many dresses. We charge $180.00 for this super exclusive consultation. Your appointment is scheduled for one-and-a-half hours. We will send you an information request per e-mail as to how many people we need to look after. Please note that we can cater for up to five people. We can extend this limit up to eight people for an additional cost of $100.00.

Please booking 1 week prior to the appointment, also payment needs to be processed for us to confirm the Atelier appointment, as we need to prepare it.

What will the consultation look like?

At a full Bridal gown consultation, there will be a trained consultant and an open fitting room available at the time of your booking. The consultant will be working with you through the whole process, helping to select (approx. 6-8 gowns), bringing similar designs to view, pinning, advising design changes, etc. They will answer all your questions, give you a written quotation of your favourites, and any other details of dresses you may wish to retry. The retry session of up to two of your favourite dresses is included in the consultation fee. The consultation fee also covers the wear and tear on the wedding gowns.

What are the payment details of the consultation fee?

To secure your appointment: Please call us 48 hrs before your appointment for telephonic credit card payment to secure your booking. Or we can take a credit card number (Visa/Mastercard) at the time your appointment is booked, and no charge will be made until 48 hours prior to the time. However, we require a minimum of 48 hours’ notice to cancel or change the appointment.

WHAT SHOULD I BRING TO MY FLAGSHIP BOUTIQUE APPOINTMENT?

Select 3 to 4 dresses from our website and bring the names with you. You can also bring 3 to 4 pictures of dresses you have seen on social media, websites, magazines, or that you’ve tried on elsewhere. Bring an open mind to the consultation and be ready for the unexpected as well – don’t be surprised if you find “the dress” on your first visit!

WHO/HOW MANY SHOULD I BRING TO MY APPOINTMENT?

Please indicate in your appointment the size of your group. Our dress area is small so we are limited in how much space we have for guests. We recommend bringing no more than 2-3 guests with you during your appointment. These are the close friends and family whose opinions matter most to you. Having too many people during your appointment can distract you from finding the perfect gown. Wedding gown shopping is a fun and exciting experience, but it can get confusing and overwhelming at times. We understand this well and want you to get the best out of your Bridal appointment.

Dress Orders

HOW DO I ORDER A DRESS IF I DON’T HAVE A STOCKIST IN MY COUNTRY?

Our head office Jessica Couture team will be able to assist you. Please email us at hello@jessicacoutures.com.

HOW QUICKLY CAN I HAVE A DRESS MADE?

We recommend reaching out to you Jessica Couture Flagship boutique or nearest Jessica Couture Stockist directly to confirm accurate local timelines.

DO YOU HAVE ANY DRESSES AVAILABLE IMMEDIATELY?

We have a limited range of Sample dresses that are available off the rack. Please email us to find out more – hello@jessicacoutures.com

WHAT IS THE PRICE OF JESSICA COUTURE DRESSES?

If you cannot view our prices online, we recommend reaching out to your nearest Jessica Couture Stockist directly to confirm accurate local pricing.

Trunk Shows

HOW OFTEN & HOW LONG IS THE TRUNK SHOW?

We normally do two trunk shows each year. A trunk show is lasting for 2 weekends normally.

HOW DOES THE TRUNK SHOW RUN?

We will send dresses from the latest collection, with a detailed dress list, and price list. Stockists to check if there are any discrepancies or dress damage and please report to us 2 days after dresses arrive.

Stockists will organise the dresses to send to the next store on the agreed date on the trunk show form. Contact us to book the latest trunk show.

We will send marketing material 2 weeks before the trunk show, so stockists can promote the trunk show on their webpage and on social media. 10% off discount is offered for all client orders within trunk show period.

Sample Sales

DO YOU EVER HOLD SAMPLE SALES?

We usually hold a sample sale one to two times a year. We recommend following us on Instagram @jessicacoutures to be the first to know when we are hosting a sale.

Book An Appointment