Contact

Get in touch with your local NZ bridal designer label

Contact Jessica Couture for questions on our elegant wedding collections or bridal wardrobe advice. We understand how planning a wedding can easily become overwhelming. Our friendly and knowledgeable wedding fashion specialists are ready to help you.

For all enquiries in regards to becoming a Jessica Couture retailer please email hello@jessicacoutures.com.

FAQ

Timeframe

HOW FAR IN ADVANCE SHOULD GOWNS BE ORDERED?

We generally ask for gowns to be ordered 16 weeks in advance.

DO YOU PROVIDE RUSH ORDERS?

Yes, we could do 8 weeks rush order. If you need a gown even sooner, please contact info@jessicacoutures.com to discuss.

Trunk Shows

HOW OFTEN & HOW LONG IS THE TRUNK SHOW?

We normally do two trunk show each year. A trunk show is lasting for 2 weekends normally.

HOW DOES THE TRUNK SHOW RUN?

We will send dresses from the latest collection, with detailed dress list, price list.
Stockists to check if there are any discrepancy or dress damage, report to us 2 days after dresses arrive please.

Stockists will organise the dresses to send to the next store on agreed date on the trunk show form. Contact us to book the latest trunk show.

We will send marketing material 2 weeks before the trunk show, so stockists can promote the trunk show on their webpage and social media. 10% off discount is offered for all client orders within trunk show period.

Ordering

Do you offer customisation?

Yes, we can do customisation for client orders.

EXAMPLE:
1. add sleeves, cap sleeves
2. raise the neckline
3. line up the bodice
4. change the lining colour
5. extend train

FOR STOCK ORDERS, We can customise the style, and give you a new code / style name. e.g. Use the bodice pattern from style A, and skirt pattern from style B.

My Appointment

Should I do anything before my appointment?

You can view our collections online and save your favourites - it can be the lace on a certain dress or the neckline - anything that interests you.

How long is an appointment?

1 - 1.5 hours - this allows you to have enough time to try on your favourites without rushing and maybe even find your dream dress!

What if I am late to my appointment or need to reschedule?

Arriving on time will ensure that you are able to try on all the gowns you like. In the case that you are late we may not be able to see you that day - especially on weekends. Please let us know as soon as possible if you aren't able to make it.

What happens after I choose my dress?

We can secure your selection by processing a deposit. We will take your measurements and give you a timeframe for when your dress will be ready for a fitting.